U Shop receive payment via PayPal using VISA, Mastercard, Maestro and American Express. Payment only dues when goods dispatch. All amounts are incl. VAT and in EUR / Euros. Note that we reserve the right to bill the actual Euro exchange rate.U Shop uses the PayPal payment gateway which provides secure payments through authorized payment server that encrypts all your card information with the Secure Socket Layer protocol (SSL). That means that nobody can not read your information. Payment using bank-transfer is also optional and orders delivers right after payment is registered. See also 'Shipping and Payment'
U Shop delivers on every weekday, with orders made before noon. 12:00 Delivery time is typically between 24 and 48 hours and can be followed by tracking. See also 'Shipping and Payment'
GDPR - General Data Protection Regulation
At U Shop we always keep your personal data confidential and only a few selected members are granted access. Names can be requested. We do not share any of your personal data without yours accept. All data is stored in safe and secure data environment with optimal safety and data encrypted lines (SSL). If you at any time get suspicious about our handling of your personal data or get the feeling that we have been compromised regarding your personal data – do not hesitate, get in touch with us as soon as possible. You will always have access to your personal data given to us, either those you signed up with by your first order or when signed up to our newsletter. If you need these personal data of yours deleted, do not hesitate, we do that within the time of a phone call or by mail within 24 hours. We collect as default only your personal data for your own cause and until you do not want us to do that any longer, but when we find inactivity for about a year on ushop.dk then we will delete all your personal data automatically. Of course, we will warn you a month before, so you are able to cancel that termination.
A license is granted under 2 years in accordance with the Purchasing Act. Our right of complaint applies to defects in materials and / or fabrication. The complaint does not apply to errors or damage caused by improper operation of the product / service. U Shop, as a rule, does not cover return costs, but we would like to have a dialogue about your return, and maybe we will agree on a refund anyway, as it depends on the reason for the return. Returns Legal notice and complaints are sent to: U Shop Støberivej 4 4600 Køge Denmark E-mail: firstname.lastname@example.org Phone: +45 5334 2817 Packages with claim of any payment in return will not be accepted, without prior agreement from U Shop.
U Shop will not be held responsible for our suppliers packaging appearance, either nor their guidance or instruction materials. In most cases all instruction for products can be Googled or else it can be forwarded in prefered language, where it in can come with an added payment to cover delivery and administration.
If a refund has been agreed upon, please send your bank details so that we can transfer the agreed amount.